Shipping policy

Rika Golfer Delivery Policy 

 

  • Introduction
    •
        1. This Delivery Policy ("Delivery Policy") is only valid for products purchased from Rika Golfer. 
        2. This Delivery Policy has been developed to ensure the accurate and secure delivery of all purchases according to the customer's delivery needs. 
        3. This Delivery Policy forms part of the agreement between Rika Golfer and its customers. This Delivery Policy should be read together with the website Terms and Conditions (if applicable).
  • Delivery Procedure 
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        1. Once an order has been received and confirmed, no changes to the specified address and/or delivery option will be accepted, unless specifically acknowledged as being accepted by us.
        2. After payment has been made, the customer will receive a tracking link, which they can use to track the delivery.
        3. Orders will be delivered between 9am to 5pm on weekdays.
        4. It is the sole responsibility of the the customer to ensure that someone is available to receive the order once it has reached the delivery address.
        5. If no one is present at the address when the delivery is attempted, the products will be retained and a new arrangement, at an additional cost, may be made to deliver the order. 
  • Delivery Areas 
    •
        1. We deliver within South Africa and internationally.
        2. Customers are required to provide their physical address for delivery and contact details before completing their purchase. Products will be delivered to the physical address specified by the customer.
  • Delivery Fees
    •
        1. Delivery fees are calculated on checkout, based on a flat rate.
        2. Orders worth more than R1000 qualify for free shipping.
  • Delivery Methods
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        1. Orders will be delivered using a courier(s) of our choice.
  • Delivery Time Frame 
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        1. Without considering or being affected by external factors, local orders within South Africa will be delivered to the customer within 3 - 5 days after the order has been received and confirmed.
        2. Without considering or being affected by external factors, orders outside of South Africa will take approximately to be delivered the the delivery address.
  •  Disclaimer 
    •
      1. We shall take all reasonable efforts to accurately reflect the products, purchase price and delivery charges of products on the website. However, should there be any errors of whatsoever nature on the website (which are not due to our fault), we shall not be liable to make good on a transaction based on any error, apart from refunding any monies paid by the customer to the us.
      2. We will not be liable if delivery does not occur within the time frame mentioned in this Delivery Policy and cannot be liable for any loss occasioned by the delay in delivery.